Free 60-second self-audit
Get, sign, or keep — which one is leaking?
Most firms don't have a marketing problem — they have a leak somewhere between getting found, signing the client, and keeping them. Six questions shows you which of the three it is.
No email required to see your result · 6 questions · about a minute
You're likely losing clients before they ever reach you.
When response time or intake consistency lags, prospective clients don't wait — they call the next firm on the list. The good news: this is one of the fastest leaks to close, because it doesn't depend on more marketing spend, just a faster, more consistent front door.
The fix to make first: a client-capture build — multi-channel capture, a 60-second auto-response, conflict-check trigger, booking and CRM tagging, and a 3-step follow-up. That's a Quick-Win Build, from $1,500, live within a week.
See how we close the Get leak →People are interested — they're just not signing.
A consult that doesn't convert isn't usually a pricing problem. It's almost always a follow-up and reminder problem: no-shows compound, and “maybe later” quietly becomes never. Nationally, only about 7% of inquiries become signed clients — this is the stage where most of that gap opens up.
The fix to make first: a consult-to-retainer build — consult reminders, structured follow-up, e-sign and retainer payment, and pipeline automation. That's a Quick-Win Build, from $1,500, live within a week.
See how we close the Convert leak →The clients you sign may not be the clients you keep.
Missed deadlines trace to 24.6% of malpractice claims — 31% for solo attorneys — and the same failure surfaces as a client-communication problem long before it becomes a claim. Fixing this pillar isn't just retention; it protects the licence.
The fix to make first: a deadline-safety or client-update build — milestone status updates, reminder sequences, and a tracked view of what's due across every open matter. That's a Quick-Win Build, from $1,500, live within a week.
See how we close the Keep leak →Nothing here is obviously leaking.
On these six questions your firm scored well across getting, signing, and keeping clients. A 60-second audit can't see everything though — it asks whether a system exists, not how it holds up under volume, staff turnover, or a bad month.
Worth doing next: the full 8-question Practice Operations Assessment goes a level deeper and looks at where your systems strain rather than whether they exist.
Every result ends the same place
Get the complete diagnosis across all three pillars
The free Practice Operations Assessment is 8 questions and about five minutes. It scores all three pillars properly and tells you which system to build first.
Take the free Practice Operations Assessment →Operations, not opinions. We never touch your legal work.