Client acquisition & operations

Every law firm leaks clients somewhere.

We build the systems that capture leads, sign clients, and keep matters on track. Never the legal work itself.

Never writes law or cites

ABA Opinion 512 reviewed

60-day build guarantee

Built by the team behind LegalContext, our own operations software for attorneys.

Where firms lose clients

~7%
of inquiries become signed clients nationally
25% → 5%
consult no-show rate, after reminders and follow-up
24.6%
of malpractice claims trace to missed deadlines

We build the systems that close all three gaps.

You are not short on effort.
You are short on systems.

Good lawyers lose clients in the gaps between jobs — not in the work itself. Here is where it happens.

~7%
of inquiries become signed clients nationally
25% → 5%
consult no-show rate, before and after reminders plus follow-up
24.6%
of malpractice claims trace to missed deadlines (31% for solos)

Get · Convert · Keep

Three jobs. One system.

Get, convert, keep. A leak in one costs the other two.

GetThey find you and reach out
ConvertThey show up and sign
KeepDeadlines held, clients informed
Get clients

Capture every lead

Stop losing the clients you already attract. Multi-channel intake and missed-call text-back answer in under 60 seconds, day or night.

How we capture leads →
Convert clients

Turn inquiries into signed clients

Structured follow-up, no-show reminders, e-sign retainers. Nationally only about 7% of inquiries become signed clients — we build the system that signs more.

How we convert inquiries →
Keep & deliver

Protect the relationship

Deadline surfacing, status updates, drafted client emails you review before they send. The gaps that lose clients are the same ones that cost referrals.

How we protect matters →

5 minutes. 8 questions. One clear roadmap.

The free Practice Operations Assessment scores where your firm leaks clients — capture, conversion, and delivery — and tells you which gap to close first.

Take the Free Assessment

Where should a firm start with automation?

How we work

Start with one system, or build the whole loop.

Start with the free assessment to find your biggest leak. Fix one system, or build the whole loop.

One measurable metric per engagement. A 60-day guarantee.

Step 1

Free Assessment

5 minutes, free

Eight questions that show where you lose clients: at capture, conversion, or delivery.

Learn more
Step 2

Quick-Win Build

from $1,500

One system, about two weeks. Capture, conversion, reviews, win-back, deadline safety, or client updates.

Learn more
Ongoing

Fractional Advisory

$1,000 to $3,500/mo

An operations partner on call. We keep your systems running and improving, and build small upgrades as your practice grows. The ongoing help you would want, without a hire.

Learn more
The guarantee: we hit your SOW metric within 60 days, or we refund your Build fee.

We agree on one measurable metric before we start. Miss it in 60 days and we refund the Build fee.

60 days
to hit the success metric in your SOW, or we refund the Build fee
1–2
workflows scoped and built per Build engagement
4–8 wks
typical timeline from kickoff to a live, measurable build

What is an operations assistant for solo attorneys?

We don't just consult. We build.

LegalContext: our operations assistant for solo attorneys

Software that runs the front-office work of a solo practice — intake, follow-up, drafted client emails, a morning digest. Never the legal work itself.

We built it ourselves. That is the same depth we bring to your firm.

Morning DigestKnow everything before your first call. Priorities, follow-ups, and deadlines in one view.
Intake ScreeningScreen leads while you’re in court. Practice-area templates for intake across immigration, family law, and more.
Dormant Client Follow-UpThe hidden revenue in your client list. Automated alerts for clients who’ve gone quiet.
LegalContext AI operations assistant dashboard for solo attorneys

What a fixed leak looks like

Representative outcomes from the systems we build.

Target outcome

6 hrs/week saved

"Intake screening used to eat my mornings. Now the automation handles the first pass while I'm still on my commute. I get a prioritized queue when I sit down."

Solo estate planning attorney · Austin, TX

Target outcome

$22k recovered

"The dormant-client workflow surfaced past clients with matters and renewals I’d lost track of. Four re-engaged in the first month. It paid for the Build several times over."

Small firm · 3 attorneys, Denver, CO

Target outcome

8 hrs/week saved

"We came in skeptical about AI. The audit was practical, no hype, just a roadmap for three specific workflows. Build kicked off and we were measurably faster in 30 days."

Family law firm · 4 attorneys, NYC metro

Representative outcomes based on typical engagement scope. Named case studies publish as clients complete the guarantee window.

Dele Tosh, founder of Protomated

I was going to be a lawyer.
I became an engineer instead.

Read the full story →

We advertise what we refuse to build. Nothing we ship writes law, cites cases, computes a deadline, or reaches a client without your review. ABA Model Rules 7.1–7.3 and Formal Opinion 512.

The Operator's Edge

One email a week. What we fixed, and how we would fix it for you.